How to Book Meetings on Different Calendars Using Conditional Prompts in SwiftFlowBot ?

In SwiftFlowBot, conditional prompts allow you to seamlessly direct customers to the appropriate booking calendar based on their specific needs. This feature ensures that customers can easily schedule meetings, whether they require support or are interested in a particular service. Here’s a quick guide on how to set it up.

Step-by-Step Guide to Using Conditional Prompts for Booking #

1. Creating Conditional Prompts for Support and Services: SwiftFlowBot lets you handle both support meetings and service-based bookings with a single conditional prompt setup, streamlining the experience for your customers.Step 1: Create an Initial Prompt
   Start by asking a general question to determine the customer’s need:
   Prompt: “Do you need to book a meeting for support or one of our services (Home Seller, Home Buyer, Mortgage Advice)?”Step 2: Set Up Conditional Responses Based on Customer Selection
   • If the customer selects “Support”:
     Response: “Great! You can book a support meeting using this link: [Support Meeting Calendar Link].”
   • If the customer selects a service:
     You can further tailor the prompts based on their specific choice:
     • For Home Sellers:
       Response: “Please use this link to book a meeting for selling your home: [Home Seller Calendar Link].”
     • For Home Buyers:
       Response: “If you’re looking to buy a home, book a meeting here: [Home Buyer Calendar Link].”
     • For Mortgage Advice:
       Response: “For mortgage-related advice, click here to schedule a session: [Mortgage Calendar Link].”

This approach ensures users are efficiently directed to the right calendar based on their needs, whether for support or specific services.

Benefits of Using Conditional Prompts for Calendar Booking #

• Efficiency: Customers quickly find the correct booking link without having to navigate through irrelevant options.
• Personalization: The booking process is customized to the customer’s needs, enhancing their overall experience.
• Organization: Different calendars for support and various services help maintain a well-organized schedule.

Using conditional prompts in SwiftFlowBot allows you to effortlessly direct customers to the right booking calendar. By asking targeted questions and providing tailored responses, you ensure a smooth and efficient booking process, enhancing customer satisfaction and optimizing your scheduling system.