AI webchat is a tool that uses artificial intelligence to chat with people on websites, answering questions, helping with tasks, or guiding users through information. It’s like a virtual assistant that talks to visitors online.
Step 1: Select the AI Webchat Settings #
First, navigate to the AI Webchat Settings section in your dashboard.
Step 2: Giving Message to AI Webchat #
AI webchat works by using natural language processing (NLP) to understand and respond to user inputs in real-time. Here’s a simple breakdown of how it works:
- Input Processing: When a user types a message, the AI analyzes the text to understand the question or request.
- Understanding Intent: The AI identifies the user’s intent and context by processing keywords, phrases, and language patterns.
- Generating Response: Based on its understanding, the AI generates an appropriate response, which can be pre-defined answers, generated text, or actions like providing links or guiding users.
- Learning and Improving: Over time, the AI learns from interactions and feedback, improving its responses and ability to handle various queries.
